Terms and Conditions

These Terms and Conditions describe the terms for use of products and services on  luminocielo.com website (“Site”). This site is owned and operated by Lumino Cielo, a company registered under the Companies Act 1956, in Telangana, India. These terms and conditions applies to the Site and all products and services offered by source Lumino Cielo.

  1. Products & Services Disclaimer:

Lumino Cielo makes every effort to accurately depict the products on the site. However, Lumino Cielo does not warrant that the product description, color and other information is accurate, complete, reliable or error-free. The site may occasionally have typographical errors or inaccuracies. The color and design/pattern of product is indicative and may vary from the picture displayed on the site or the packaging.

Lumino Cielo reserves the right to update or change errors, inaccuracies or omissions at anytime (including changes to pricing and availability). These changes may be made after an order has been submitted.

Lumino Cielo products are not intended to substitute physician consultation. Pain is often a symptom of some other underlying condition. You should not self-diagnosis pain. Contact your health-care provider to understand the cause of your pain. Lumino Cielo does not guarantee benefits – different people experience varying benefits from LuminoCieloProducts. In case of non-relief or aggravation of pain, stop using the Lumino Cielo product immediately and consult your Healthcare provider.
The information provided on our site is intended for your knowledge only and is not a substitute for professional medical advice or treatment for specific medical conditions.

Please consult healthcare provider with any questions or concerns you may have regarding health condition in order to use any particular product of Lumino Cielo.

The opinions and feedback on the product expressed in the site are solely of the individuals and Lumino Cielo takes no responsibility of the same.

Please read the instructions carefully before using any Lumino Cielo product. Lumino Cielo shall not be liable in any way for any damage or injury caused due to negligence or ignorance of the product. Non-compliance of the direction of usage shall be solely at the risk of the user.

  1. Use of the site:

By mere accessing or using the Site, you are acknowledging, without limitation or qualification, to be bound by these Terms of Use and the Polices, whether you have read the same or not. ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS IN THIS AGREEMENT, SO PLEASE READ THIS AGREEMENT CAREFULLY BEFORE PROCEEDING.

Lumino Cielo reserves the right to change the particulars contained in the Terms of Use or the Policies from time to time and at any time, without notice to its users and in its sole discretion. If Lumino Cielo decides to change the Terms of Use or Policies, Lumino Cielo will post the new version of the Terms of Use or the Policies on the Site and update the date specified above. Any change or modification to the Terms of Use and the Policies will be effective immediately from the date of such upload of the Terms of Use and Policies on the Site. Your continued use of the Site following the modifications to the Terms of Use and Policies constitutes your acceptance of the modified Terms of Use and Policies whether or not you have read them. For this reason, you should frequently review these Terms of Use, our Guidelines and Rules and any other applicable policies, including their dates, to understand the terms and conditions that apply to your use of the Site.

  1. Limitation of Liability and Disclaimer of Warranty:

Your use and browsing of this Site are at your risk. If you are dissatisfied with any of the Materials contained in this Site, or with any of these Terms and Conditions, your sole and exclusive remedy is to discontinue accessing and using this Site. Lumino Cielo assumes no responsibility and shall not be liable for the accuracy, completeness, timeliness, reliability, relevance or usefulness of any of the Materials contained on this Site. Lumino Cielo also assumes no responsibility and shall not be liable for any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in this Site or your downloading of any Materials from this Site.

Neither Lumino Cielo nor any other party involved in creating, producing, or delivering this site is liable for any direct, punitive, incidental, consequential or indirect damages arising out of your access to, or use of, this site. Without limiting the foregoing, everything on this site is provided to you “as is” without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties or merchantability, fitness for a particular purpose, or non-infringement.
You agree that, to the fullest extent permitted by applicable law, neither we nor our holding, subsidiaries, affiliates, partners, or licensors will be responsible or liable (whether in contract, tort (including negligence) or otherwise) under any circumstances for any (a) interruption of business; (b) access delays or access interruptions to the site; (c) data non-delivery, loss, theft, misdelivery, corruption, destruction or other modification; (d) loss or damages of any sort incurred as a result of dealings with or the presence of off-website links on the site; (e) viruses, system failures or malfunctions which may occur in connection with your use of the site, including during hyperlink to or from third party websites; (f) any inaccuracies or omissions in content; or (g) events beyond the reasonable control of nykaa. We make no representations or warranties that defects or errors will be corrected.

  1. Privacy Policy:

Lumino Cielo’s privacy statement may be viewed at privacy (“Privacy Statement”). The Privacy Statement is referenced by, incorporated into and subject to these Terms and Conditions.

  1. Links to Third Party Materials:

Lumino Cielo may provide links (” Links “) to Internet Web sites maintained by third parties. All Links to other Web sites found on the Site are publicly available on the World Wide Web and are provided solely for the convenience of users. Unless expressly stated otherwise, Links on the Site are not sponsored by, affiliated with, or the responsibility of Lumino Cielo, and the owners of such Links are not affiliated with Lumino Cielo and do not sponsor or endorse this Site. Lumino Cielo has neither tested nor verified the content, accuracy, or opinions expressed on any Links on the Site and disclaims any warranty or liability for damages associated therewith, including, without limitation, computer viruses or any other damages to your computer as a result of your using any Links to third-party Web sites.

  1. Cookies – How to Use Them:

A cookie is a small file sent to your browser from a Web server to be stored on your computer. A cookie cannot give access to your computer or any information stored on your computer. We use cookies/push notifications to allow the Site to respond to you as an individual by gathering and remembering information about your preferences when using the Site so when you next visit the Site your preferences for using the Site are already set. Cookies are also used to personalize the content you view on the Site (such as your Update Feed). You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

To view more information regarding cookie settings please visit:
For Microsoft Internet Explorer: http://www.microsoft.com/info/cookies.mspx
For Google Chrome: http://www.google.com/support/chrome/bin/answer.py?answer=95647
For Mozilla Firefox: http://support.mozilla.com/en-US/kb/Enabling%20and%20disabling%20cookies
For Apple Safari 5: http://docs.info.apple.com/article.html?path=Safari/5.0/en/9277.html

We use Google AdWords Remarketing to advertise trigger across the Internet. AdWords remarketing will display relevant ads tailored to you based on what parts of the TriggerApp website you have viewed by placing a cookie on your machine. THIS COOKIE DOES NOT IN ANYWAY IDENTIFY YOU OR GIVE ACCESS TO YOUR COMPUTER The cookie is used to say “This person visited this page, so show them ads relating to that page.” Google AdWords Remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you.

How to Opt Out of Remarketing and Advertising If you do not wish to participate in our Google AdWords Remarketing, you can opt out by visiting Google’s Ads Preferences Manager.

  1. Your Account:

This site is designed to be used by adults above the age of 18. We assume that if any person under the age of 18 is accessing the site it is under the supervision of his/her guardians.

  1. Indemnification:

You agree to defend, indemnify and hold Lumino Cielo and its directors, officers and employees harmless from and against any and all claims (including reasonable attorneys’ fees and costs) resulting from your acts, omissions, or representations in any way related to this Agreement or your access to, and use of, this Site.This clause shall survive the expiry or termination of the Terms of Use.

  1. Pricing:

Lumino Cielo makes every effort to ensure current pricing. However, in the event of wrongly priced product, Lumino Cielo, at its discretion, may contact you for instructions and/or may cancel your order and send you cancellation notification (unless the product has already been delivered to you). If we have to cancel your order after the payment has been processed, the said payment will be reversed to your card (debit/credit/other).

PRICES AND AVAILABILITY OF THE PRODUCTS AND SERVICES PROVIDED OR OFFERED ON THE SITE ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE AND AT THE SOLE DISCRETION OF LUMINO CIELO. In the event, Lumino Cielo is unable to deliver the product to you on time or at all, you will be notified by an e-mail and your order will be automatically cancelled due to unavailability of the product or at your instructions due to failure to deliver the product on the expected time of delivery by our delivery partners. LuminoCielo shall not be liable to pay for any damages in such an event owing to cancellation of the order or delay in delivery.

  1. Cancellation, Refunds, Returns:

Please refer to our ‘Return Policy’ web page for information on cancellation, refunds and returns.

  1. Cash on Delivery (COD) Policy:

If you are ordering with the option of Cash on Delivery, Lumino Cielo will ship the order with the COD option via courier service. The courier company will call to confirm delivery. If you cancel the order with the courier company or refuse to accept and pay for the order, the order will be returned back to Lumino Cielo. In such cases, Lumino Cielo may choose to not offer Cash on Delivery option for future orders from the same customer. However, you can continue to order from Lumino Cielo using the option of card payment.

12. Intellectual Property Rights:

LuminoCielo name, logo, images, creatives, products and services, design marks, and slogans/catch phrases are the trademarks, logoor service marks (“Marks”) of LuminoCielo. Marks displayed on this site (registered or unregistered both) are the intellectual property of LuminoCielo. LuminoCielo expressly reserves all the intellectual property rights in all text, programs, products, technology, content, software (including the look & feel of the site). Consequently, the materials on this Site shall not be copied, reproduced, duplicated, republished, downloaded, posted, transmitted, distributed or modified in whole or in part or in any other form whatsoever, except for your personal, non-commercial use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying, reproducing, duplicating, republishing, posting, transmitting, distributing or modifying.The Contents and software on this Site are to be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, re-publication, display, or performance, of the Contents on this Site is strictly prohibited.

13. Governing Law; Jurisdiction; Venue:

These Terms and Conditions shall be construed solely in accordance within the applicable laws without giving effect to principles of conflicts of laws. Any actions, proceedings or suits concerning or relating to these Terms and Conditions and your access to and use of the Site may only be brought in a court of competent and exclusive jurisdiction in Hyderabad, Telangana, India.

Users of this Site agree that any and all disputes arising from the use of this Site, or the ordering of materials from this Site, shall be settled by binding arbitration Any dispute or difference either in interpretation or otherwise, of the Terms of Use and other Policies on the Site, between the parties hereto, shall be referred to an independent arbitrator who will be appointed mutually and arbitrator’s decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The seat of arbitration shall be held in Hyderabad, Telangana. Notwithstanding the foregoing, however, Lumino Cielo shall have the right to commence and prosecute any legal or equitable action or proceeding before any non-US court of competent jurisdiction to obtain injunctive or other relief in the event that, in the opinion of Lumino Cielo, such action is necessary or desirable beyond that relief immediately afforded through an arbitration proceeding.


If any provision of this Agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this Agreement and shall not affect the validity and enforceability of any remaining provisions.


Lumino Cielo may at any time, in its sole discretion, revise these Terms and Conditions by updating them on this legal page (” Legal Page “). Your use of the Site following any such revision shall be governed by the revised Terms and Conditions, and you shall be bound to such revised Terms and Conditions for any use subsequent to such revision. You should, therefore, periodically visit this Legal Page to review the current Terms and Conditions