Privacy and Disclaimer Policy

This Privacy Policy governs the manner in which Lumino Cielo collects, uses, maintains and discloses information collected from users (each, a “User”) of the luminocielo.com website (“Site”). This privacy policy applies to the Site and all products and services offered by source Lumino Cielo. luminocielo.com  is committed to ensuring that your privacy is protected. This Privacy Policy, effective 1st January 2017, sets out how luminocielo.com (the “Site”, “us” or “we”), developed &and owned by: by LuminoCielo, a company registered under the Companies Act 1956, in Telangana, India., uses and protects any information that you (“you” or “user”) provide us when you use the Site. If you have questions or comments regarding this Privacy Policy, please contact us at customercare@luminocielo.com.

 

Information We Collect and How We Use It

To be able to use certain areas and features of the Site, specifically requested by you, we may require you provide us with information that identifies you personally. This information may include:

  • Your name
  • Your company name
  • Your email address
  • Billing address
  • Telephone number
  • Credit card/payment account information
  • Product interest information
  • Your opinions & preferences of products (in some cases)
  • Information of people who the purchases are being shipped (including name, phone, address, email)

When you visit this Site, our social media platforms, or our social networking or mobile applications, we may also collect some information about your devicesand/or usage by automated means or by using technologies such as cookies, web server logs and web-beacons.

The information we collect may be used to verify your identity, to create your account, to bill you for the service offered by the Site you have subscribed to, and to correspond with you (such as through email newsletters or correspondence to us initiated by you).To be able to create an account , to use and subscribe to the service offered by the Site you must provide us with your identifiable personal information.

This Site is directed to be used by adults only who are above the age of 18 years. If you are not above 18 years of age, you can only look at the site. But you should not make a purchase, register, or submit personal information to us. We do not knowingly collect information from people under 18 years of age.People under 18 years of age should not be using the Site with any personal information. In an event of default by a person under 18 years of age, the parent or the guardian will be liable to compensate for whatsoever damages arising out of such wrongful use by the minor.

We may use your personal information to conduct marketing and performance research to assist us in measuring our customer services, benchmarking our performance and to help us improve your shopping experiences and product offerings. However, you may always choose not to receive promotional materials or marketing information. We may share your personal information Service providers who perform services on our behalf based on our instructions such as delivering your product to you. However, these service providers will not be authorized to use or disclose such information except as necessary to perform services on our behalf or comply with legal requirements.

We will never sell or share your personal information to any other persons or organizations except when required by law for the investigation of illegal or criminal actives, the exercise of legal rights or in defense against any legal claims, or otherwise.

We do not rent or sell your Personal and Sensitive Information to any third party. However, should we plan to merge/sell all or substantially all of our business to another business entity or similar other transaction or be required by that business entity, we may transfer or disclose your Personal Information and Sensitive Information to that business entity who may collect, use or disclose such information for the purposes of evaluating the proposed transaction or for operating and managing the affairs of the acquired business or for other purposes identified in this Policy.

 

Your Credit Card Information

At the time of payment, your credit card information is passed securely to our payment gateway. We never store your credit card information for any reason.

 

How We Ensure the Security of Your Information

Lumino Cielo is committed to ensuring that your identifiable and non-identifiable personal information is secure. We have put in place suitable physical, electronic and managerial procedures to prevent unauthorised access, modification, disclosure, or loss of your identifiable personal information. However, we cannot assure your identifiable and non-identifiable personal information will never be disclosed in a nature that conflicts with this Privacy Policy. Additionally, we are not responsible for any breach of security or actions undertaken by any third parties that receive the information. In addition, we shall not be liable to any user for any loss, damage (whether direct, indirect, consequential or incidental) or harm caused to you due to any unauthorized access or misuse of the Personal or Sensitive Information by any third party.

 

COOKIES:

We may track your preferences and activities on the Site. “Cookies” are small data files transferred to your computer’s hard-drive by a website. They keep a record of your activities on the Site making your subsequent visits to the site more efficient. Cookies may store a variety of information, including, the number of times that you access a site, registration information and the number of times that you view a particular page or other item on the site. The use of cookies is a common practice adopted by most major sites to better serve their clients. Most browsers are designed to accept cookies, but they can be easily modified to block cookies. By continuing the use of the Site, you are agreeing to our use of cookies. If you do not agree to our use of cookie, you can block them in your browser setting, but you may lose some functionality on the Site.

 

Controlling Your Personal Information

We make every effort to give you access to your personal information, to allow you to correct any inaccuracies, or to remove your personal information at your request provided it is not required for genuine business purposes or by law to be retained.
We require you identify yourself and the information you request to access, remove, modify or correct before commencing such requests. We may refuse requests that are of unreasonable technical effort or would be highly unfeasible, endanger the privacy of others, or require access that is not normally necessary. When we provide access to your personal information for the purposes of modification, correction or removal, we do so free of charge.

 

YourAcceptance Of These Terms 

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

 

Contacting Us

If you have any questions about this Privacy Policy, please contact us at:customercare@luminocielo.com.